Announcement 2 of TOEFL Anti-Epidemic Measures
To contain the spread of coronavirus and safeguard the health of test takers and test administering staff, after consultation with ETS, decisions have been made to further apply the following measures effective immediately.
1. Cancel all February TOEFL tests at all sites in Hubei Province. Full test fees of affected test takers will be returned back to their personal registration accounts. Starting January 31 the NEEA TOEFL call center will start processing cashing applications.
2. For those who registered any February TOEFL test at any site outside of Hubei Province in China, if they choose to cancel their registered tests, they can do so by log onto their personal registration accounts. Then full test fees will be returned back to their personal accounts. Starting January 31 the NEEA TOEFL call center will start processing cashing applications.
3. We will pay close attention to the latest updates of anti-epidemic measures issued by relevant central and local government agencies and the institutions hosting the TOEFL test, and adjust our registration and testing arrangements accordingly and in a timely manner.
January 25, 2020